Three Oaks Hospitality’s collection of community-driven restaurants and bars is seeking a motivated and outgoing individual to fill a management role at Lower Deck Harbour Island. The Lower Deck is a relaxed dockside bar at the pier level of The Point on Harbour Island, perfectly positioned to offer panoramic views of Downtown Tampa and the sparkling Tampa waterfront. Rooted in the casual, laid-back vibe reminiscent of the beloved Stones Throw at Armature Works, The Lower Deck brings Three Oaks Hospitality’s signature quality to a new waterside setting, blending classic favorite drinks with a vibrant atmosphere.

This position will work under the direction of the General Manager and fulfills a variety of responsibilities, including overseeing the daily operations of the bar and ensuring guest satisfaction. From solving customer service issues to performing quality control on drinks, there’s nothing they don’t do. 

This position requires a pre-employment background and drug screening check and qualified candidates must have availability to work late nights, weekends, and holidays. Previous hospitality management experience in a high volume restaurant is required. If you are dedicated to details and thrive in a fast-paced environment, this job is for you!

Supervisory Responsibilities:

• Monitor the performance of hourly staff.
• Conduct performance reviews and provide feedback and training as necessary.

Duties/Responsibilities:

• Recruit, interview, hire, and train new bar staff employees.
• Manage bar staff, providing guidance and support as needed.
• Oversee the day-to-day operations of the bar ensuring smooth and efficient service.
• Develop and implement policies and procedures to maintain a high level of customer service.
• Monitor inventory levels and place orders for supplies as necessary.
• Create and update drink menus, ensuring a diverse selection of beverages.
• Resolve customer service issues and customer complaints.
• Maintain cleanliness and organization of the bar area.
• Create schedules for full-time and part-time restaurant staff.
• Manage cash flow, records, and credit card payments.
• Ensure restaurant and employee compliance with all health and safety codes.
• Collaborate with servers and kitchen staff to coordinate food and beverage service.
• Performs other related duties as assigned.

Required Skills/Abilities: 

• Exemplary customer service skills with the ability to effectively resolve issues.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Problem-solving skills
• Excellent verbal communication skills
• Organizational skills
• Basic math and computing skills
• Knowledge of health and safety regulations.
• Experience leading and training others.

Education and Experience:

• High school diploma or GED
• Minimum of 2 years experience in a management position for the food service or hospitality industry 
• Valid Food Managers Certificate

Physical Requirements: 

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 20 pounds.
• Ability to work with varying noise levels.

Benefits:

• Generous paid time off 
• Medical, dental, vision, life
• 401(k) with company match
• Employee Discount
• Referral Program
• Flexible Schedule
• Paid Training